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AI-Powered Services
Automation capacity catalogue across all 8 operation flows
Resource Request Analyzer
AI-powered demand parsing & skill matching
Flow 1
CV Converter
Auto-convert CVs to NTT DATA format
Flow 2
Interview Assistant
AI-generated questions & candidate scoring
Flow 3
Handover & KT Assistant
KT document summarization & checklists
Flow 4
Smart Incident Analysis
AI categorisation, severity & auto-routing
Flow 5
Change Impact Analyzer
CR impact, effort & risk estimation
Flow 6
SLA & KPI Reporting
SLA risk analysis & KPI auto-reports
Flow 7
Continuous Learning
KB auto-update, feedback & learning loop
Flow 8